How We Can Help

Portrait

I am honored to represent you in Congress and am here to help in any way possible. One of my most important responsibilities as your representative is to provide you with the appropriate assistance when dealing with federal agencies. My knowledgeable casework staff and I can help you break through the bureaucracy when you are having problems with your Social Security, Medicare, veterans' benefits, passports and other federal agencies. We can also help you find federal grants for your community project or determine your eligibility for federal student aid to go to college. Through my office, you may purchase a flag flown over the Capitol Building, secure various tours in our nation's capital, and apply for nominations to our service academies. We are here to serve you, and I urge you to browse this section for useful information.

Before we can help, we need a completed, signed copy of this form. Click here thttp://sutton.house.gov/services/?id=6&story=howwecanhelpo download it in PDF format.

Before we can help with a federal agency, The Privacy Act mandates that we have your written consent for a caseworker to obtain the facts about your particular case. Please print out and complete the Request for Assistance form.

Next, we ask that you gather the relevant documents. In order to best serve you, my staff will need any paperwork you have pertaining to your case. This may include:

  • Most recent correspondence sent to/received from the agency (letters, decisions, notices, etc.)
  • Receipts for applications filed and fees paid
  • Medical documentation (if applicable)
  • Financial records (if applicable)
  • Other letters of support

Remember to mail copies instead of original documents unless otherwise requested.

Forward all forms and documentation to the nearest local office by mail, fax or in person.

Congresswoman Betty Sutton
Attn: Caseworker
1655 West Market Street, Suite 435
Akron, OH 44313
Phone: 330-865-8450
Fax: 330-865-8470

Congresswoman Betty Sutton
Attn: Caseworker
St. Joseph's Community Center
205 West 20th Street, Suite M230
Lorain, OH 44052
Phone: 440-245-5350
Fax: 440-245-5355 

 

Please note: Not all issues with a federal agency require a case to be opened. We are often able to assist people by providing useful information and pointing people in the right direction.

FirstGov: The Official Portal to the U.S. Government (http://www.usa.gov/)
Federal Toll-Free Directory (http://www.info.gov/toll-free.htm)